Gema García

Translation

Clear, accurate translations between English and Spanish across a range of content types, with experience applying gender-inclusive Spanish to support accessibility for diverse audiences.

Localization

Adapting content to cultural and regional context to ensure clarity and relevance. Content is tailored to target audiences and aligned with local norms and appropriate tone.

Terminology Management

Designing and maintaining multilingual glossaries and style guides to ensure consistent, accurate terminology across content teams and platforms.

Content Quality and Assurance

Reviewing and proofreading Spanish content for accuracy, clarity, consistency, and tone. Edits are guided by established style guides and project standards.

Language Access Support

Supporting Spanish-speaking communities through language access services. Expanding equitable access to information and services tailored to community needs.

Interpretation

Spanish–English interpretation for meetings and professional interactions. Proficient in consecutive, bilateral, and simultaneous interpretation.

WORK EXPERIENCE

Bilingual Technical Support Specialist (Spanish Interpretation & Translation Support)

Omnidian

New York, NY · November 2025 – Present

Provide Spanish-English interpretation for customers during troubleshooting, guide them through resolving solar system issues
Deliver Tier 1 and Tier 2 bilingual technical support for residential solar systems, analyzing system data to identify and resolve performance issues
Translate and document Spanish customer communications into English, recording technical issues in Salesforce to ensure clarity, accurate follow-up, and cross-team collaboration
Identify recurring technical or service issues and share trends with internal teams, contributing to process improvements

Bilingual Translator (Proofreading & Localization)

Level All

New York, NY · May 2023 – April 2025

Translated and localized digital educational content, instructional guides, website, marketing materials, and video transcripts from English to Spanish for students, families, and educators
Applied gender-inclusive Spanish to make translations accessible and inclusive for younger audiences
Managed bilingual glossaries, terminology databases, and style guides
Performed quality assurance reviews of Spanish-language content prior to publication
Collaborated with content, product, design, and editorial teams to flag issues and ensure high translation quality across the content lifecycle
Assessed Spanish language proficiency during interviews to support hiring and quality standards for bilingual roles

Co-Founder, Spanish Translator & Project Coordinator

Traducciones Contra el Racismo

New York, NY · October 2020 – May 2023

Co-founded a volunteer-led translation initiative expanding Spanish-language access to anti-racism educational content on social media
Translated and proofread content on real-world events and cultural topics to ensure accessibility
Created and translated content of monthly observances to highlight marginalized communities
Reviewed and edited translations for cultural relevance, including work produced by collaborators
Coordinated project-based translation workflows by assigning work, setting deadlines, and collaborating with translators and designers

Coordinator (Spanish Translator & Interpreter)

Ecuadorian American Cultural Center

Queens, NY · November 2022 – February 2023

Translated public-facing materials from English into Spanish, including registration, intake forms, emails, and online content for families and community members
Provided Spanish interpretation for staff during meetings, consultations, and program interactions, and assisted bilingual participants with inquiries and form completion
Coordinated outreach, communications, and on-site logistics for cultural programs and events, including dance and music classes
Worked independently and with leadership to support program operations and community engagement

VOLUNTEER

Spanish Interpreter & Translator

Center for Safety & Change

New City, NY · 2022

Translated legal documents from Spanish into English for sensitive client cases, ensuring accuracy and appropriate legal terminology
Proofread and edited legal translations to maintain terminology and clarity across legal cases
Provided Spanish interpretation for attorney and client consultations to facilitate clear communication
Maintained confidentiality and organized case documentation in support of ongoing legal matters

Spanish Interpreter

John Jay College (CUNY)

2022

Provided interpretation services for the NGOCSW Parallel Event, "Gender-Based Violence in Central America: Challenges and Responses" for the 66th session of the UN Commission on the Status of Women